Functional Area 1 System Operation and Maintenance

• Configuration Management and Licensing
• Database Design & Administration & Data Storage Management
• Independent Verification and Validation
• Information Architecture Analysis and Web Object Indexing
• Information Management Life Cycle Planning/Support
• Integration Support
• Internet System Architecture and Webmaster Support
• Network Support
• Office Automation Support/Help Desk Support
• Performance Measures and Metrics Planning
• Section 508 Compliance Assistance
• Systems Management Support
• Technical Support
• Test and Evaluation Support
• Training, Development, & Center Support
• Anti-Virus Management Service
• Biometrics
• Computer Security Awareness and Training
• Disaster Recovery, Continuity of Operations, Contingency Planning
• Independent Verification and Validation (Security)
• Managed E-Authentication Service
• Managed Firewall Service
• Privacy Data Protection
• Security Certification and Accreditation
• Systems Vulnerability Analysis/Assessment and Risk Assessment

Functional Area 2 Information Systems Engineering

• System and Software Design, Development, Engineering, and Integration
• Information Technology Strategic Planning, Program Assessment, and Studies
• Automated Workflow System Development and Integration
• Chief Information Officer (CIO) Support
• Software Life Cycle Management (SLCM)
• Software Engineering (SWE)
• Customer Relationship Management
• Information Technology Architecture (ITA) Support
• Infrastructure Quality Assurance
• Instructional Design, and Modeling & Simulation
• SCE/CMM/CMMI Analyses and Implementation Support
• Anti-Virus Management Service
• Managed E-Authentication Service
• Managed Firewall Service
• Privacy Data Protection
• Security Certification and Accreditation
• Systems Vulnerability Analysis/Assessment and Risk Assessment