Functional Area 1 System Operation and Maintenance

• Configuration Management and Licensing
• Database Design & Administration & Data Storage Management
• Emerging Technologies
• Internet System Architecture and Webmaster Support
• Mainframe/Data Processing System Support
• Media/Training Center/Video Teleconferencing Support
• Network Support
• Office Automation Support/Help Desk Support
• Performance Measures and Metrics Planning
• Section 508 Compliance Assistance
• Systems Management Support
• Technical Support
• Test and Evaluation Support
• Training, Development, & Center Support
• Anti-Virus Management Service
• Computer Security Awareness and Training
• Disaster Recovery, Continuity of Operations, Contingency Planning
• Hardware and Software Maintenance and/or Licensing
• Managed Firewall Service
• Security Certification and Accreditation
• Systems Vulnerability Analysis/Assessment and Risk Assessment

Functional Area 2 Information Systems Engineering

• Anti-Virus Management Service
• Disaster Recovery, Continuity of Operations, and Contingency Planning
• Managed Firewall Service
• Security Certification and Accreditation