Functional Area 1 System Operation and Maintenance

• Chief Knowledge Officer (CKO) Support
• Database Design & Administration & Data Storage Management
• Independent Verification and Validation
• Information Architecture Analysis and Web Object Indexing
• Information Management Life Cycle Planning/Support
• Integration Support
• Media/Training Center/Video Teleconferencing Support
• Performance Measures and Metrics Planning
• Section 508 Compliance Assistance
• Systems Management Support
• Technical Support
• Test and Evaluation Support
• Training, Development, & Center Support
• Virtual Data Center
• Anti-Virus Management Service
• Computer Security Awareness and Training
• Independent Verification and Validation (Security)
• Security Certification and Accreditation
• Systems Vulnerability Analysis/Assessment and Risk Assessment

Functional Area 2 Information Systems Engineering

• Information Technology Strategic Planning, Program Assessment, and Studies
• Business Process Re-engineering (BPR)
• Chief Information Officer (CIO) Support
• Software Life Cycle Management (SLCM)
• Customer Relationship Management
• Computer Security Awareness, and Training
• Independent Verification and Validation (Security)
• Security Certification and Accreditation
• Systems Vulnerability Analysis/Assessment and Risk Assessment