Functional Area 1 System Operation and Maintenance

• Configuration Management and Licensing
• Database Design & Administration & Data Storage Management
• E-Business Planning and Support
• Electronic Commerce (EC) and Electronic Data Interchange Support
• Integration Support
• Network Support
• Office Automation Support/Help Desk Support
• Technical Support
• Anti-Virus Management Service
• Hardware and Software Maintenance and/or Licensing

Functional Area 2 Information Systems Engineering

• Anti-Virus Management Service
• Hardware and Software Maintenance and /or Licensing