Functional Area 1 System Operation and Maintenance

• Configuration Management and Licensing
• Database Design & Administration & Data Storage Management
• Emerging Technologies
• Information Architecture Analysis and Web Object Indexing
• Information Management Life Cycle Planning/Support
• Integration Support
• Mainframe/Data Processing System Support
• Media/Training Center/Video Teleconferencing Support
• Network Support
• Office Automation Support/Help Desk Support
• Performance Measures and Metrics Planning
• Systems Management Support
• Technical Support
• Test and Evaluation Support
• Anti-Virus Management Service
• Hardware and Software Maintenance and/or Licensing
• Managed Firewall Service
• Security Certification and Accreditation
• Systems Vulnerability Analysis/Assessment and Risk Assessment

Functional Area 2 Information Systems Engineering

• System and Software Design, Development, Engineering, and Integration
• Information Technology Strategic Planning, Program Assessment, and Studies
• Automated Workflow System Development and Integration
• Business Process Re-engineering (BPR)
• Chief Information Officer (CIO) Support
• Software Life Cycle Management (SLCM)
• Software Engineering (SWE)
• Information Technology Architecture (ITA) Support
• Anti-Virus Management Service
• Computer Security Awareness, and Training
• Disaster Recovery, Continuity of Operations, and Contingency Planning
• Hardware and Software Maintenance and /or Licensing
• Security Certification and Accreditation
• Systems Vulnerability Analysis/Assessment and Risk Assessment