Functional Area 1 System Operation and Maintenance

• Configuration Management and Licensing
• Database Design & Administration & Data Storage Management
• E-Business Planning and Support
• Electronic Commerce (EC) and Electronic Data Interchange Support
• Emerging Technologies
• Independent Verification and Validation
• Information Architecture Analysis and Web Object Indexing
• Information Management Life Cycle Planning/Support
• Integration Support
• Internet System Architecture and Webmaster Support
• Mainframe/Data Processing System Support
• Network Support
• Office Automation Support/Help Desk Support
• Section 508 Compliance Assistance
• Systems Management Support
• Disaster Recovery, Continuity of Operations, Contingency Planning
• Hardware and Software Maintenance and/or Licensing
• Independent Verification and Validation (Security)
• Privacy Data Protection
• Public Key Infrastructure (PKI)
• Security Certification and Accreditation
• Systems Vulnerability Analysis/Assessment and Risk Assessment

Functional Area 2 Information Systems Engineering

• Automated Workflow System Development and Integration
• Chief Information Officer (CIO) Support
• Software Life Cycle Management (SLCM)
• Software Engineering (SWE)
• Infrastructure Quality Assurance
• Computer Security Awareness, and Training
• Managed E-Authentication Service
• Managed Firewall Service
• Systems Vulnerability Analysis/Assessment and Risk Assessment