Functional Area 1 System Operation and Maintenance

• E-Business Planning and Support
• Electronic Commerce (EC) and Electronic Data Interchange Support
• Information Architecture Analysis and Web Object Indexing
• Integration Support
• Network Support
• Office Automation Support/Help Desk Support
• Test and Evaluation Support
• Anti-Virus Management Service
• Hardware and Software Maintenance and/or Licensing
• Independent Verification and Validation (Security)
• Security Certification and Accreditation

Functional Area 2 Information Systems Engineering

• System and Software Design, Development, Engineering, and Integration
• Information Technology Strategic Planning, Program Assessment, and Studies
• Automated Workflow System Development and Integration
• Chief Information Officer (CIO) Support
• Software Life Cycle Management (SLCM)
• Software Engineering (SWE)
• Customer Relationship Management
• Information Technology Architecture (ITA) Support
• SCE/CMM/CMMI Analyses and Implementation Support
• Computer Security Awareness, and Training
• Hardware and Software Maintenance and /or Licensing
• Independent Verification and Validation (Security)
• Privacy Data Protection
• Security Certification and Accreditation