Functional Area 1 System Operation and Maintenance

• Chief Knowledge Officer (CKO) Support
• Configuration Management and Licensing
• Database Design & Administration & Data Storage Management
• E-Business Planning and Support
• Electronic Commerce (EC) and Electronic Data Interchange Support
• Emerging Technologies
• Independent Verification and Validation
• Information Architecture Analysis and Web Object Indexing
• Information Management Life Cycle Planning/Support
• Integration Support
• Internet System Architecture and Webmaster Support
• Mainframe/Data Processing System Support
• Media/Training Center/Video Teleconferencing Support
• Network Support
• Office Automation Support/Help Desk Support
• Performance Measures and Metrics Planning
• Seat Management
• Section 508 Compliance Assistance
• Supply Chain Management (Logistics)
• Systems Management Support
• Technical Support
• Telemedicine
• Test and Evaluation Support
• Training, Development, & Center Support
• Virtual Data Center
• Anti-Virus Management Service
• Biometrics
• Computer Security Awareness and Training
• Disaster Recovery, Continuity of Operations, Contingency Planning
• Hardware and Software Maintenance and/or Licensing
• Independent Verification and Validation (Security)
• Managed E-Authentication Service
• Managed Firewall Service
• Privacy Data Protection
• Public Key Infrastructure (PKI)
• Secure Managed Email Service
• Security Certification and Accreditation
• Systems Vulnerability Analysis/Assessment and Risk Assessment

Functional Area 2 Information Systems Engineering

• System and Software Design, Development, Engineering, and Integration
• Information Technology Strategic Planning, Program Assessment, and Studies
• Global Information Systems
• Customer Relationship Management
• Infrastructure Quality Assurance
• Instructional Design, and Modeling & Simulation
• Biometrics
• Hardware and Software Maintenance and /or Licensing
• Public Key Infrastructure (PKI)