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Functional Area 1 System Operation and Maintenance

1. Chief Knowledge Officer (CKO) Support
2. Configuration Management and Licensing
3. Database Design & Administration & Data Storage Management
4. E-Business Planning and Support
5. Electronic Commerce (EC) and Electronic Data Interchange Support
6. Emerging Technologies
7. Independent Verification and Validation
8. Information Architecture Analysis and Web Object Indexing
9. Information Management Life Cycle Planning/Support
10. Integration Support
11. Internet System Architecture and Webmaster Support
12. Mainframe/Data Processing System Support
13. Media/Training Center/Video Teleconferencing Support
14. Network Support
15. Office Automation Support/Help Desk Support
16. Performance Measures and Metrics Planning
17. Seat Management
18. Section 508 Compliance Assistance
19. Supply Chain Management (Logistics)
20. Systems Management Support
21. Technical Support
22. Telemedicine
23. Test and Evaluation Support
24. Training, Development, & Center Support
25. Virtual Data Center
26. Anti-Virus Management Service
27. Biometrics
28. Computer Security Awareness and Training
29. Disaster Recovery, Continuity of Operations, Contingency Planning
30. Hardware and Software Maintenance and/or Licensing
31. Independent Verification and Validation (Security)
32. Managed E-Authentication Service
33. Managed Firewall Service
34. Privacy Data Protection
35. Public Key Infrastructure (PKI)
36. Secure Managed Email Service
37. Security Certification and Accreditation
38. Systems Vulnerability Analysis/Assessment and Risk Assessment

Functional Area 2 Information Systems Engineering

1. System and Software Design, Development, Engineering, and Integration
2. Information Technology Strategic Planning, Program Assessment, and Studies
3. Automated Workflow System Development and Integration
4. Business Process Re-engineering (BPR)
5. Chief Information Officer (CIO) Support
6. Global Information Systems
7. Software Life Cycle Management (SLCM)
8. Software Engineering (SWE)
9. Customer Relationship Management
10. Information Technology Architecture (ITA) Support
11. Infrastructure Quality Assurance
12. Instructional Design, and Modeling & Simulation
13. SCE/CMM/CMMI Analyses and Implementation Support
14. Anti-Virus Management Service
15. Biometrics
16. Computer Security Awareness, and Training
17. Disaster Recovery, Continuity of Operations, and Contingency Planning
18. Hardware and Software Maintenance and /or Licensing
19. Independent Verification and Validation (Security)
20. Managed E-Authentication Service
21. Managed Firewall Service
22. Privacy Data Protection
23. Public Key Infrastructure (PKI)
24. Secure Managed Email Service (SMEMS)
25. Security Certification and Accreditation
26. Systems Vulnerability Analysis/Assessment and Risk Assessment